1. Introduction
PIPSTA ("we", "our", or "us") operates the PIPSTA mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and country when you register.
- Profile Information: Trading platform username, Telegram ID, Discord ID, and profile photo if provided.
- Usage Data: App activity, signal views, subscription status, and device information.
- Payment Data: Transaction records processed through our payment providers (Binance Pay, JazzCash, and bank transfer). We do not store card or wallet credentials — all payments are handled directly by these providers' secure platforms.
- Device Information: Device type, operating system, and IP address for security purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process subscriptions and manage your account
- Send trading signal alerts via push notifications, email, WhatsApp, Telegram, and Discord
- Communicate service updates, promotions, and support responses
- Monitor and analyze usage to improve user experience
- Detect and prevent fraudulent or unauthorized activity
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our Service (e.g., Binance Pay, JazzCash, and bank transfer for payments; email providers for notifications).
- Affiliates: If you use an affiliate referral code, limited transaction data is shared with the referring affiliate.
- Legal Requirements: When required by law or to protect our rights and the safety of users.
5. Data Retention & Deletion
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us at admin@pipsta.pk.
6. Security
We implement industry-standard security measures including encrypted data transmission (TLS/HTTPS), encrypted local storage on your device, and secure authentication tokens. However, no method of transmission over the Internet is 100% secure.
7. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications
- Data portability
To exercise these rights, contact us at admin@pipsta.pk.
9. Third-Party Services
Our Service integrates with third-party platforms including Binance Pay, JazzCash, and bank transfer (payments), and Telegram, Discord, and WhatsApp for signal delivery. These services have their own privacy policies which we encourage you to review.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
PIPSTA
Email: admin@pipsta.pk
Website: pipsta.pk